How do I get a price quote?
Head over to the Order Now page, and choose the number of pages and additional options. If you have something that doesn’t quite seem to fit the standard options, use the Custom Quote page to submit a quote request.
How fast can you do the job?
We guarantee all work will be completed within 5 days. (Of course, this requires that all of the project details are clear between the client and PSD Cut-Ups.) For more complex custom orders, turnaround time may vary — we’ll let you know if you can expect something out of the ordinary.
Expedited Service is available at an additional cost for faster delivery. Typically, an expedited order will be delivered in 3 days, or half the original time. If you are trying to hit a specific deadline, please consult with PSD Cut-Ups before placing your order and we’ll do our best to accommodate you.
Is support available?
Support is available Monday – Friday, from 9am-5pm Eastern Standard Time.
Expedited delivery, evening and weekend work may be possible, but will incur additional costs.
What about revisions or changes to the original specs?
We want to thrill you, so you are always welcome to send over a list of changes. If the changes are minor, we’ll be happy to help you free of charge. In a case where the updates were not originally discussed and require a great deal of effort, the changes will be quoted separately.
And even if you need changes well into the future, don’t hesitate to contact us! Our goal is to create close collaborative partnerships with our clients — and that means we’ll go out of our way to serve you anytime we can.
How do I pay?
PSD Cut-Ups allows for credit card payments directly on our site. We accept the following cards: VISA, MasterCard, AMEX and DISCOVER.
Please let us know if you require another method of payment.
What types of source files do you accept?
The most preferable source files are layered PSD, PNG or TIFF files.
If layered files are not available, we can also accept flattened designs in other formats like JPEG or PDF. For PDF source file please specify the exact dimensions in px to be used for the page. Please note that there may be cases where it is impossible or undesirable to use flattened files for particular elements. The projects with flattened designs usually require additional time.
Please note that the design files you submit to us should be in RGB color scheme. If the design is in CMYK color scheme, we will convert it to RGB and ask for your confirmation on the result. Please note that this may take additional time and some tints may differ from the original version.
We can also use your existing markup as a source. You are welcome to provide us with the local version of the page and we will use it for re-slicing.
When in doubt, upload the files you have, and ask your questions – we will advise you from there.
What browsers can you optimize for?
All our code is W3C compliant, and our markup is displayed correctly in all popular browsers.
PSD CutUps tests the markup in Internet Explorer 7/8, Firefox 3, Safari 4, Google Chrome and Opera 9. Internet Explorer 6 testing is available for an additional charge.
Absolutely! Simply use the custom quote form and specify what functionality you need.
I have a tight deadline! How can I get it delivered right away?
If your order is time-sensitive, tell us immediately and we will provide you expedited delivery possibilities.
What is included in the price for implementation?
Do you offer Flexible Payments?
Our goal is to make your life easier. We are open to arranging a payment schedule that works for you. Please be sure to contact us with desired terms that fit your project.